Hours of Operation
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Monday - Friday 9am - 4pm
*Subject to change – please call our office to confirm
Please click here for information regarding our After Hours Clinic.
Appointments can be made by calling the Avon Family Medicine Centre Monday to Friday from 9 am – 4 pm. Please call after 10 a.m. for non-urgent appointments. The Avon Family Medicine Centre is not an open-access clinic.
When making an appointment please notify reception if you have any forms that need to be completed by your doctor.
Online Appointment Booking
You will need your health card and the name of your doctor to book an appointment.
For more info on online appointment booking Click Here.
Free parking is available at this location.
Patients are able to get their bloodwork done at:
Jenny Trout Centre in Stratford:
Hours of Operation: Monday – Friday 7:00 am-4:00 pm. Book online at www.lifelabs.com or call 1-877-849-3637.
Please note: Lifelabs is no longer accepting walk-ins
Location:
Jenny Tout Centre (LifeLabs)
342 Erie St., Suite 116, Stratford, ON
OR
Find the closest LifeLabs location near you here.
Dynacare:
Hours of Operation: Monday – Friday 8:00 am- 4:00 pm. Closed Wednesdays at noon.
Location:
106-444 Douro St., Stratford, ON
Stratford General Hospital:
SGH no longer does any outpatient bloodwork.
As many of you know, OHIP (Ontario Health Insurance Plan) covers the costs of most of your medical needs. However, there are many services we provide which are not covered by OHIP. These services can require significant time and resources to provide.
Examples of these include, but are not limited to:
- Prescription Renewals Without a Visit
- School / Camp Forms
- Referrals for Physiotherapy, Massage Therapy, Orthotics, etc without a visit.
- Insurance Forms
We have now partnered with PatientSERV, which offers you the choice of a yearly plan to allow for cost savings or ease of payment for a pay-as-you-go option.
Please notify your healthcare provider during your visit of any required prescription renewals.
All referrals are sent directly from your provider to the intended specialist or program. Patients will be contacted directly, either by phone, mail or email when an appointment date and time has been made. Wait times will vary depending on the type and urgency of the referral being made.
The Avon Family Medicine Centre has been selected to be a training centre for new family doctors through the University of Western Ontario. Family medicine residents are highly trained doctors who already have a 3 or 4 year university degree and 4 years of medical school training. Together with your family doctors and staff, these resident doctors will provide you and your families with the best care possible. Your involvement and feedback as patients are very important to the training of these doctors.
Avon Family Medicine Centre does not call their patients with normal test results. If you are worried about test results, please contact the office. Non-urgent calls will be returned within 2-3 days.
If your injury or illness is work related, your physician must submit documents to WSIB. Please bring your portion of the form completed and signed.
Our Team
Family Physicians
Erin Heisz
John Haddad
Leanne Peters
Stacey Snider
Nurse Practitioner
Maggie Bean
Stacy Crown-Martin
Wendy Dunn
Nursing Team
Carrie
Courtney
Hilary
Jackie
Lisa
Robna
Mental Health Clinicians
Aaron Smith, PhD, RP
Annie Lichti MSW RSW
Hayley Stretch MA RP (Lead)
Karen Verwey MSW RSW
Nicole Rider, M.Ed., C. Psych. Assoc.
Sue Key BSc OT Reg ON
Registered Dietitians
Lindsay Murray
Michelle Jones
Pharmacists
Alyssa Thomas
Maulin Patel
Office Manager
Sarah Bos
Administrative Team
Jacqueline
Krystle
Lois
Paul
Trina