O’Loane Medical Clinic

Hours of Operation

  • Monday - Friday 9am - 5pm
NOTE: Phones will be answered Mon/Tue/Thurs/Fri between 9:00am – 11:45, and 1:15pm – 3:30pm. On Wednesdays 9:00am – 11:45am

*Subject to change – please call our office to confirm

Please click here for information regarding our After Hours Clinic.

APPOINTMENTS & ONLINE BOOKING

The team at O’Loane Medical Clinic endeavors to see their patients with urgent needs same or next day. Some appointments, such as physicals, may be booked in the future, however, most are same day bookings. To make an appointment, please call the office the morning you would like to be seen.

When speaking to reception please notify them whether you have any forms that need to be completed by your doctor.

Phones are answered from 9:00 a.m.-12:00 p.m. and 1:00-4:00 p.m. Monday, Tuesday, Thursday and Friday and 9:00 a.m.-12:00 p.m. on Wednesdays (the office is open Wednesday afternoons for previously booked appointments and administration purposes). Please note that our answering service does not allow you to leave a message.

Online Booking:

You will need your health card and the name of your doctor to book an appointment.

NOTE: for NP Maggie Horne, please book through your family doctors link. During booking you will have the option to select NP Maggie Horne. 

For more info on online appointment booking Click Here.

 

Parking

O’Loane has free accessible parking including 1 (one) handicap spot at the front of the building. Please note that the spots on the south side of the building are reserved for “Physician Parking Only”.

Bloodwork

Patients are able to get their bloodwork done at the Jenny Trout Centre in Stratford.

Hours of operation: Monday – Friday 7:00 a.m.-4:00 p.m. Book online at www.lifelabs.com or call 1-877-849-3637.

Please note: Lifelabs is no longer accepting walk-ins

Location:

Jenny Tout Centre (LifeLabs) 

342 Erie St., Suite 116, Stratford, ON

OR

Find the closest LifeLabs location near you here.

Fees

As many of you know, OHIP (Ontario Health Insurance Plan) covers the costs of most of your medical needs. However, there are many services we provide which are not covered by OHIP. These services can require significant time and resources to provide.

Examples of these include, but are not limited to:

  • Prescription Renewals Without a Visit
  • School / Camp Forms
  • Referrals for Physiotherapy, Massage Therapy, Orthotics, etc without a visit.
  • Insurance Forms

We have now partnered with PatientSERV, which offers you the choice of a yearly plan to allow for cost savings or ease of payment for a pay-as-you-go option.

Prescriptions

If prescription renewals are required outside of a scheduled patient visit, patients are to contact their pharmacy to ask that a renewal request be sent to their healthcare provider.

 

Please allow two business days for the renewal process to be completed.

Palliative Care Program​

We offer this service to palliative patients and their families. The patient is assigned to a specific staff member to act as a “liasion” between patient and Doctor. All questions, enquiries are directed to your “assigned person”.

Referrals

All referrals are sent directly from your provider to the intended specialist or program. Patients will be contacted directly, either by phone, mail or email when an appointment date and time has been made. Wait times will vary depending on the type and urgency of the referral being made.

Resident Physicians

We do not have any at this time.

Test Results

Patients will be notified of most test results via telephone or email communication, unless otherwise specified by their healthcare provider.

WSIB

Initial WSIB forms are faxed from our office. They are normally completed while the patient is seeing their doctor. Forms must be signed by the patient before they can be faxed.

Our Team

Family Physicians
Dr.

Erin Glass (Chair)

Dr.

Jacob Matusinec

Dr.

Laurel Moore

Dr.

Sean Blaine

Nurse Practitioner

Maggie Horne (Lead)

Nursing Team

Barb

Joanna

Juliet

Melissa

Sarah

Mental Health Clinicians

Aaron Smith, PhD, RP

Annie Lichti MSW RSW

Hayley Stretch MA RP (Lead)

Karen Verwey MSW RSW

Nicole Rider, M.Ed., C. Psych. Assoc.

Sue Key BSc OT Reg ON

Registered Dietitians

Lindsay Murray

Michelle Jones

Pharmacists

Alyssa Thomas

Maulin Patel

Office Manager

Tracey Farrell

Administrative Team

Becky

Dayna

Katie

Olga

Sarah

Tamara

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